Front Desk Coordinator
Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a front desk coordinator. This person MUST love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
About the Front Desk Role:
· The focus of this job is making relationships with Pet Parents and getting to know everything about their pups.
· Greet everyone who walks in or out of Dogtopia.
· Answer Pet Parent questions over the phone and in person and get them enrolled.
· Check pups in and out of daycare, boarding and spa and charge treats or extras.
· Share information about our daycare wellness packages with Pet Parents.
· Follow up with pet parents and veterinarians for vaccination records
· Schedule and confirm meet and greets with pet parents
· Communicate with canine coaches about schedules of in and out of playrooms and spa
· Log any notes from canine coaches about pup’s behavior or activities as well as log in any concerns in orange book
About YOU:
· You love dogs.
· You are 18+
· You’re fast-paced, with a strong sense of urgency.
· You thrive when you have multiple tasks at once.
· You like meeting and interacting with new people.
· You like to work with others and being a part of a team.
· You’re lively, enthusiastic, friendly and a very strong communicator.
· Consistent and timely attendance
· Ability to work flexible days and hours, including holidays and weekends
· Cleaning may include, mopping, sweeping, trash, and water refill
About US:
· Dogtopia is the leading destination for dog daycare, boarding, and spa services. Our mission is to provide safe socialization, exercise and education at our modern, open-play facility. The dog’s safety is our top priority! We are also proud to be deeply invested in the dogtopia foundation with initiatives that enables Dogs to Positively Change Our World. A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence. We are a unique breed. We love and care for our Pet Parents pups like they are our own. We provide you with the industry’s best training in dog behavior and care. You have can make it the Most Exciting Day Ever for every dog in your care. It’s always bring your dog to work day!
· Understanding our Dogtopia-isms As Dogtopians the rules we live by are:
· We LOVE life unconditionally like a dog.
· We STAY loyal to our pack.
· We CHASE the absolute highest standards of safety.
· We PLAY to our fullest potential.
· We TREAT every day like It’s the Most Exciting Day Ever