Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a Front Desk Coordinator. This person should love dogs and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!

What can Dogtopia do for you!

  • It’s always bring your dog to work day! (must pass our standard temperament test)
  • Education in basic dog obedience and training
  • Fun, Dynamic team culture
  • Career progression based on performance
  • Additional certification programs available
  • Competitive wages with flexibility in scheduling

Now that we have the fun out of the way let’s get into what you can offer us:

Day to day duties:

  • Data Entry
  • Creating Pet Parent Charts
  • Greeting EVERYONE that walks in or out of Dogtopia!
  • Understanding Dogtopia’s Retail items
  • Understanding our Dogtopia-isms:

The Rules by which we, as DOGTOPIANS live by are:

We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like It’s the Most Exciting Day Ever!

Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete

  • Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards.
  • Inventory management of cleaning, dog and 1st aid supplies.
  • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues.

Customer Service & Presentation

  • Maintains a neat and organized front desk area at all times.
  • Sets the example for the team on the 3 S’s (smile, story and satisfaction) and hold accountable to internal and external customer service standards.
  • Answering phones, email and questions from Pet Parents.
  • Strive for high customer review ratings!
  • ENJOY you team! GROW your team! And PLAY to your fullest potential.

As the Front Desk Coordinator, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers.

Qualifications:

  • 18 years of age or older
  • Ability to work in a fast-paced environment
  • Comfortable with dogs of all sizes and breeds
  • Ability to lift 35 pounds with no restrictions.
  • Maintain a clean and organized workspace as we are the cleanest facility in Colorado.
  • Maintain regular and punctual attendance
  • Embrace our operational, health, safety, sanitization and security policies/procedures
  • Energetic and enthusiastic attitude, including the delivery of exceptional service to both our 4-legged and 2-legged clients!
  • Ability to build relationships and work as part of a team.
  • Ability to work weekends and some holidays

Eligible for pay increase after 90 days and performance review. Training pay and pre-opening set-up hours are available.

Job Type: Part-time