Job description

LOOKING TO HIRE ASAP FOR SOMEONE WHO IS LOOKING FOR A LONG-TERM JOB OPPORTUNITY!

Apply here:

https://recruiting.paylocity.com/Recruiting/Jobs/Details/164621

Front Desk Associate

As the Front Desk Coordinator you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY

Core Competences:

o Fully understands the Dogtopia daycare and boarding model

o Ability to effectively explain the benefits of Dogtopias services

o Ability to close the deal – sell passes and memberships

o Completion of onboarding

Qualifications:

o Must love dogs

o Sales and Customer service experience

o Love talking to people and serving customers

o Ability to work flexible hours

o Ability to work cohesively with others in a fun, fast paced environment

o Strong customer service skills

o Able to work within a structure, but to think and act flexibly when needed

Personal Characteristics:

o Proactive- results focused, self-starter

o Intense, restless, driving

o Emotionally intelligent

o Multi-tasker

o People/relationship focus

o Extroverted, warm, enthusiastic

o Persuasive selling style

Benefits include:

  • Bring your dog to work for free & employee discount on boarding
  • $250 bonus after 6 months with us pending the employee is in good standing with the company

This person must be available to work weekend hours and holidays. This person might be comfortable leading the team, as the Front Desk associate takes on a leadership role within the team. They must be extremely personable, love talking with people, and comfortable handling any customer complaints with a positive attitude.

All new hires must complete a 30-day probationary period to complete their training and meet skills and certification checkpoints, during which time they will be paid $9.00 per hour. It’s possible for some candidates to complete their probationary period sooner, by showing full competence in the role sooner. Once this probationary period is complete, they will receive their hourly rate of $12. You will be required to conduct approximately 6 hours of self-paced online training prior to starting your in-room training, for which you will be compensated at the $9.00 per hour rate.

There are also perks which include occasional commissions for sales. Plus you can bring your dog to work for free upon successful completion of your training. Free covered onsite parking for employees.

Work Remotely

  • No

Job Type: Part-time

Salary: $12.00 per hour

Benefits:

  • Employee discount

 

Shift:

  • Day shift
  • Evening shift
  • Morning shift

 

Weekly day range:

  • Monday to Friday
  • Weekends as needed

 

COVID-19 considerations:

To keep our front desk staff safe, we require all pet parents come in one at time during pickup, stay 6 feet apart and wear a mask. Pet parents are in the lobby for a brief period and we offer curbside pickup as well. We also provide masks for our staff.

Education:

  • High school or equivalent (Preferred)

 

Experience:

  • Customer service: 1 year (Preferred)

 

Work Location: In person

 

Job Type: Full-time