Decatur Reviews

The love and attention that is given to each dog that comes to the Center!

Everyone is very friendly and Fola seems to enjoy going to Dogtopia. They have snack options daily and it is a good way to socialize your dog! We also get her groomed there! Can’t go wrong bringing your dog to Dogtopia!

Very Friendly Staff!

Generally speaking, customer service and communication are great. I’ve really appreciated prompt outreach when there was a question or concern about my dogs. Everyone has been friendly and accommodating and my dogs seem excited to be there.

One small area of improvement might be check-in procedures on busy days. I completely understand only allowing one dog/family in the lobby at a time, but there have occasionally been days I’ve waited a long time in a line outside for check-in. Perhaps allowing the boarding form to be completed online in advance and stored so that it doesn’t have to be completed every time a dog boards might increase check-in efficiency.

My dog was tired but happy after a long day of play.

Friendly staff, dog loves it.
Pricing system is not ideal (would like weekly membership days to roll over another week as hard to pause if needed).

I love the iphone app! It makes scheduling so much easier, and I get to check in on my pup on the webcams too! The staff is also SO loving to every dog I’ve seen them interact with. It’s very clear this place hires the most caring and pet-loving people.

Staff seems to care about my dog & I love receiving photos! I love the daily themes and snack options too.

They’re really friendly.

Staff was friendly and front space looked clean