Gainesville Reviews

The process was very simple l, staffs were very nice. I was able to see my pet which was a relief. I would use them again. But boarding is very pricey

This facility has had its short comings. Staffing shortages plagued it for at least two years post pandemic and it was very noticeable. Front desk staff were very rude and ignored pet owners request for transparency. Since June 2023 I’ve witnessed a remarkable surge in the cleanliness, the friendly reception from the Dogtopia team, and a display in the lobby of menu items, such as “Dog of the Week” annoucements and there’s a pleasant smell now in the lobby. There’s an overall professional atmosphere due to new management.

My dog loves coming and that’s why I have stayed the course. I will always monitor it for changes in care to my pet. Thanks for caring!

Large and innovative space for dogs. Constant viewing and vigilance of all of the play areas. Well lit and friendly dog loving employees.

I loved the place, employees care and love for my baby boy!!!! The tour was awesome and a clean facility.

Very easy to schedule daycare and boarding. The environment is clean and the staff are friendly and helpful. It’s obvious they care about the dogs and my dog is always excited to go!

Love your services though my dog is in a special protocol. He is frequently locked in a cage while others dogs are not. This has never been explained to us as to why. It seems like there is an intentional lack of transparency.

Always take good care of my dog!

Every employee at Gainesville Dogtopia LOVES what they do and it shows! They know my pup by name every time I walk in the door. . .even un-announced! I am grateful to know that I don’t have to worry about Hunter. He’s happy to go to Dogtopia and properly exhausted when he comes home! LOL!!!

Nice to be able to have a safe place for our dogs to go during the day. Often, it is a last minute need and it is nice that they usually can usually accommodate the request.

The availability for my dogs long term stay.