Gainesville Reviews

Friendly staff, it’s clean and organized and the animals don’t seem stressed or afraid in that environment. They seem like they’re genuinely enjoying themselves.

Hanna loves being boarded and groomed at Gainesville Dogtopia!

Easy to book very convenient and my dog gets plenty of exercise

The amount of staff turn over has been confusing as a pet parent. It is also concerning as a pet parent that has a dog with a special need. The staff is EXCELLENT at making sure Bandit’s needs are taken care in regards to his collapsing trachea……WHEN they know about it. I always tell the new people and they did NOT know. I get it, they are new, but it is scary to me. Bandit came home with one of Dogtopia’s collars around his neck, so mistakes are being made. Also, the pick up and drop off service can be a bit slow on occasion because there isn’t enough staff. When there is enough staff, and they have been there for awhile, they are GREAT!

I like the socialization of the dogs and they can exercise and make friends with other dogs as well as the humans that monitor them to ensure all dogs are safe and happy.

The employees! They seem to really care about the dogs. Our dog (Bones) is deaf (born that way) and they all seem to get him and his needs. Bones clearly loves going there and out of them.

I wish they cared about people who are handicapped and I wish they didn’t care about their cell phones. When I pulled up I saw an employee on the phone outside the parking lot and I was like really?!?!?!? They need to have some people who care and take their job seriously. There are two people that take their job serious and they need to be recognized.

Making great improvements in service

Everyone was pleasant helping me set up my appointments for daycare and boarding. My puppy seemed to enjoy her time at the Meet and Greet!&

Thank you!