Gainesville Reviews
5615 Wellington Road, #121, Gainesville, Virginia 20155
The staff is amazing and their love for my dog is evident! They are always so excited to see him and he loves them too! The party days and events are so cute and I love the photo collage I now have of my pup! I’m so glad we found Dogtopia of Gainesville!
I arranged a babysitting appointment with Ruby the day before our drop off. I also asked that my dog be given a spa treatment and that I would pay extra for him to receive a game of fetch and his pick up would be 1630. I dropped him off at 1100 and at 1:15pm I recieved a text to pick him up. When I called the facility, my dog had been bathed but never allowed to interact with the other dogs and he was placed in a cage awaiting pick up. He missed the whole morning of play and then there was “nap time”. I was very disappointed with how the ball was dropped. When my daughter picked him up at 3:45pm, I had a bill for $47. I sitll don’t know how those charges came together for less than 4 hours in a facility, two of which were “naps”.
Customer service & communication is great!
I like the option of viewing my dog through out the day. I also like that the staff genuinely look like they enjoy interacting with the dogs.
Their responsiveness, how well they take care of our babies, and the fun activities they organize for them.
You are very good with my dogs. You know my dogs and treat them special.
Loving the socialization my 14 month german shepherd is getting. I love the fact that I can view her on the cameras and literally see the joy in her face. I know she has a better time at daycare than at home. That makes the daily cost worth it!
The hours of operation. The availability of the cameras and the staff was super friendly
This is the third time that we have taken our dog to this facility. He seems to enjoy it.
The place looks very clean. The people are very nice. We will continue to take him here.
The staff is amazing! We are highly impressed with their communication about our dog. They took excellent care of our pet knowing the situation he was experiencing.
