Broad Ripple Reviews

Friendly, organized, efficient

The staff is wonderful and very dog-centered! The facility is clean and organized. 🙂

Friendly folks, it’s close to home

We are so excited to have a Dogtopia in Broad Ripple! We appreciate the steps that Dogtopia takes for dogs to be safe and successful in a daycare environment.

I am quite concerned about the size of the lobby. It currently feels like a huge safety issue. Many dogs, even the most social, do not do well with on-leash greetings. I strongly urge Dogtopia to consider alternatives for pickup and drop off. My suggestion would be curbside or placing a limit of family in the lobby at a time.

Friendly, attentive staff. Feels very welcoming for my dog and myself as well.

Helpful and friendly

Very very friendly. Excellent marketing with all the brochures etc. Able to drop her off on my schedule.

availability

The check-in/front desk area is small and cramped which makes it stressful to drop off/pickup. There’s nowhere to wait besides outside if there’s anyone else already there. This is especially true if they have a dog(s) in the room because there is logistically no way to keep them separate. I definitely have some safety and liability concerns because of this lack of space. My hope is that this is a temporary space and there will be a larger space in the future.

The staff that I have encountered so far have been very kind and extremely helpful. I truly feel like they are doing their best despite seeming kind of overwhelmed. However, I do feel like there were things that were overlooked or not fully explained during my meet and greet prior to enrolling that I would have liked to factor into my decision. I was also never offered a tour of the facility. I think having a separate space to do the meet and greets would have helped since there were a lot of interruptions which could have contributed to the disconnect. I do understand there are kinks to work through and plan to see how it goes for a couple months.

I’ve had a great experience so far!! It brings a smile to my face to see how my dog is welcomed with such love and enthusiasm. She loves her time there!