Jacksonville-SouthBank Reviews

Friendly staff!

The staff is always helpful, welcoming, and eager to love on our girls!

The staff is so patient and sweet!! My dog was so anxious as first and was being difficult by trying to escape his kennel. The staff was so kind and figured out some great alternatives until he felt comfortable enough to go in the kennels. They update me on his behavior and always are friendly during pick up and drop off. They also do a great job communicating with me, especially if I book a spa appointment for him. The staff is amazing!!

The “U” shaped drive way makes it easy and quick to get in and out of

Wonderful staff. My dog is well taken care of and is so happy to go.

Very friendly staff. They seem to truly enjoy their jobs. Mt dog seems happy there.

Always friendly

Dogtopia Southbank grouped dogs by size, welcomed me and my dog very warmly, had a live camera feed, and were patient with my dog when he was playing too rough. Thanks to them my puppy will get a chance to learn to socialize, get energy out, and be able to board when we need him to.

Your staff really cares about the dogs. I brought one dog who had been to Dogtopia before along with a 5 month old puppy. It was great to see how your guys made sure my Bloodhound puppy had a good first time experience and enjoyed her stay. It was her first time at any day care. My older hound played with many dogs as related by staff, and both were nicely tired on the drive home. We will gladly be back. Thanks for making her first stay a good experience!

The staff at Dogtopia SouthBank are absolutely incredible humans. Our dogs love their playtime with friends and loving staff! This place is an absolute gem! I feel comfortable taking my 14 yr old dog even though she just “dog watches” most of the day. This place rocks!