Jacksonville at The Avenues Reviews

The associates here are really customer (dog) focused. They learn your dogs name. My dog demands them to play ball 24/7 and usually the workers comply. lol He loves coming here, when we pass a certain area of road. he knows where we are going and goes crazy with excitement. That is such a great feeling!

I really appreciate the care they give to our elderly dog. When I pick her up, she seems happy and I appreciate that they call if there’s anything wrong. Thank you!

The customer service and how they treat and love my dog like she was their own.

Darlin’ is able to socialize with dogs her size while I handle personal appointments.

Friendly and attentive staff creates a warm and welcoming environment. I enjoy watching our furbaby on the cameras. We can tell how much fun he has.

Logistics such as scheduling dropoff/pickup/level of accommodations were handled professionally and with evident kindness for our dog. It gave us peace of mind knowing that she was being well cared for and safe. Even though this was not her first stay at Dogtopia we did follow her on the webcam for an added bit of reassurance. It’s a nice feature for a concerned owner.

Flexibility, staff, activities for pets.

The only improvement I would say is to offer a bath before pickup as both pups were pretty dirty and the bedding smelled bad too but maybe that was my mistake for bringing it. The overall experience was great the pups had a lot of fun and they got treats all week with the events going on. Thank you

My pupper loves coming and being greeted by all the wonderful people who work there! I can tell how much he loves it by how excited he gets when we pull in. I love being able to watch him on the cameras and to be able to access people who work there easily if needed. (I try not to be the pushy dog mama though!) He absolutely LOVES coming to daycare!

I love how active your staff is with the pups and I love there is a calendar showing the daily activities.