Dogtopia, the industry leader in dog daycare, boarding, and spa services, has openings for energetic, organized, business-minded individuals who will be the first point of contact as a Front Desk receptionist. This person should love dogs- and upon completing training, you can even bring YOUR dog to work with you! What a bonus!

About You

  • You love dogs.
  • You’re fast-paced and self-driven, with a strong sense of urgency.
  • You’re organized and detail-oriented.
  • You thrive when you have multiple challenges on your plate.
  • You like meeting and interacting with new people.
  • You have a passion for sales and client experiences
  • You have high energy and love customer service.
  • You like to work with others and build a teamwork consensus
  • You’re lively, enthusiastic, and a powerful communicator.
  • If you see yourself in these words, we’d love to talk to you about our Front Desk Reception role.

About Us

We are Dogtopia, and we’re a unique breed! We love and care for our Pet Parents’ pups like our own. A big part of our success is that we hire great people who love dogs, treat them exceptionally well, and reward them for their excellence. We provide you with the industry’s best training in dog behavior and animal care, and we equip you with the skills to make every day the Most Exciting Day Ever for every dog in your care. This is why Dogtopia is the industry leader and wins customer-driven awards and recognition year after year! We are also proud to be deeply invested in giving back to our communities through our Dogtopia Foundation’s Fetch It Forward initiatives with a mission that Enables Dogs to Positively Change Our World.

About The Role

  • This job focuses on connecting with Pet Parents and their pups.
  • Greet everyone who walks in or out of Dogtopia.
  • Answer Pet Parent questions over the phone and in person.
  • Check pups in and out of daycare.
  • Able to handle complaints and conflicts
  • Able to enter all data into customer profiles and put in updates to ensure we are aware of prior history of significant issues or concerns.
  • Assists taking pictures- first day, boarding stays, and social media posts.
  • Creates various items (birthday cards, boarding report cards, first-day cards, etc.) to convey the positive experience of the pet’s ‘most exciting day ever’.
  • Assists in organizing ‘Party days’ and helping in moving dogs to take pictures
  • Cleaning and Administrative
  • Follows daily front desk checklist and can perform each duty
  • Manages the appearance of the front desk. Follows cleaning protocols to ensure a safe and clean environment.

Dogtopia offers award-winning dog daycare, boarding, and spa services; our core service is dog daycare. We love and care for all dogs like our own and are dedicated to helping them become a well-balanced pup.

Pay: $15-$16 per hour

Benefits

  • Flexible schedule
  • Employee discount

Job Type: Part-Time, Current openings Monday 6:30-12:30, Tuesday & Wednesday 1:30-7:30

To Apply, EMAIL RESUME to Rachael Hickey at [email protected]

Job Type: Part-time