Palm Harbor Reviews

Friendly staff and easy booking app.

The positives first!
1) The pick up and drop off have become much smoother with little wait times which is much appreciated!
2) I love the staff knowing my dog by name at sight!

The improvements:
1) I would enjoy a quick “progress report” or photo, especially now since the cameras haven’t been functioning.
2) The smell when you first walk in probably isn’t very inviting to new/prospective families.

Everything

Thank you for loving Lady and Buddy as soon as they arrive to play! We try to manage the hugs, but their excitement to play with you just can’t be controlled. You love them right back! They have both also had wonderful spa baths and came home very relaxed. The team definitely knows their dog stuff. Thanks, [FIRST NAME REMOVED]

By the way, I’ve found the schedule to be very flexible when plans change, it’s all about the pups.

I love that my dog enjoys and loves her experience with her visits either for play days or overnight stays! The proof is in the puppy!!

Cameras are not working

Cheerful team! Bailey comes home, eats dinner and passes out for a while, which leads me to believe he is wearing himself out playing! One thing that has improved recently is the smell in the lobby… keep up the good work as bad smells lead to bad presentation for both present and new parents

Encouraging lazy dogs to be more active during day care. We pay for them to be worked out, played out and tired. They can lie around at home for free.
Thanks

All the employees are incredibly friendly and helpful. My Blaze is not the easiest guy to work with but everyone treats him as their own.

Overall, our boy seems to love it there still. I wish it were a bit more organized. There seemed to have been changes in communication with new management or something, but it’s still good.