Arcadia Reviews
3031 East Indian School Road, Phoenix, Arizona 85016
The staff really cares about the kids.
Friendly staff! My dogs love it!
The customer service and the clear love and care for all the dogs. The app makes everything incredibly easy too.
So through and attentive
Staff is amazing, definitely the number 1 reason !!! Facilities and programs are great too. Very flexible with schedule.
You have an exceptional staff at the Arcadia location. Every team member is knowledgeable, skilled, and friendly.
Our dog is always happy to arrive at the clean and welcoming facility, and she is tired and happy when we pick her up.
Sunshine, Cassidy, and Paige are the excellent trainers that come to mind, but again, everyone there is great. 10/10.
The staff is awesome – they are very good with the pooches and schedule a lot of fun activities for them – even outdoors when it’s not oven-hot outside. The facility is clean and well kept. You can check in through their web cams. It took our dog 2-3 times to get used to it, but now he loves going, really enjoys hanging with his furry friends, and is exhausted when he gets home, which lets us enjoy a little down time.
Overall I’m very happy with Dogtopia and my pup’s experience. Thank you all your hard work! He truly has the best day when he’s there. The team is always kind and professional in person, particularly the managers. However, I’ve noticed some behavior in the rooms from some employees that appears aggressive over the video. Ex. Finger pointing, extended ‘time out’, single walks/dragging etc. I’m certain the dogs need discipline occasionally so I try to understand their situation.
The special attention given by the staff. The quality of care is very apparent.
I appreciate the boarding includes full day of open play as opposed to other places that have limited play time and sometimes at an extra cost.
Extreme attention to detail. It is very obvious that everyone there loves dogs and treats my dog, Tyrion, like their own. Highly recommend this service and have actually recommended to several friends, including Brad with his dog, Archie, as well as Miranda and her dog.
Dogtopia of Arcadia
Dogtopia of Arcadia is a family-run business that will treat your dog like one of our own! We can’t wait to love and care for your most loyal companion at our open play daycare, spa, and boarding facility. Whether you need to leave your dog for a few hours or a few days, our team of trained professionals can find the perfect package for you and your pup.
We’re the top choice for quality dog daycare and boarding services in Phoenix. We proudly serve the neighborhoods of Arcadia, Biltmore, Paradise Valley, Camelback East Village, Encanto Village, Downtown Phoenix, Old Town Scottsdale, downtown Scottsdale and Arcadia Crossing.
Our goal is to make each dog feel comfortable and safe while they learn new skills and play with all their new BFFFs (best furry friends forever). We separate all dogs according to size, temperament, and play style, and our highly trained Canine Coaches supervise them carefully in our climate-controlled playrooms. Customers continually point out that our staff and owners love the dogs as if they were their own.
Dogtopia is proud to be the fastest growing dog daycare provider in North America. Our passion is giving every dog an unmatched experience that will keep their tail wagging all day! We’ve designed our facility with your dog’s health, safety, and comfort in mind.
We are truly a family business. Chip and Jo Ann Wickens are the franchise owners, while their daughter Erin works full-time as a Rover and Canine Coach. You will usually find at least one, if not all, of the Wickens family working at Dogtopia of Arcadia!
