South Waterfront Reviews

I’m a new client and after interviewing and visiting a couple of dog day care spots in Portland, Dogtopia absolutely stood out to me. Staff seems to be very passionate and caring about pups and making sure they have a safe, happy and fun time with engagement and enrichment. Offering a tour of the facility stood out from other places as did the attention to details and fun programming. Looking forward to bringing my pups back for more, thanks!

Fantastic customer service!

Friendly professional staff safe stimulating environment for dogs

We’ve only attended our first Meet & Greet; however, the staff is friendly, informative, helpful, and gracious. Staff are certified and trained for their roles. Nice that dogs are “wiped down” at the end of their day to freshen them up from all of the doggie play.

Great communication, wonderful to have the live video feeds and the play groups by size. Chewie came home happy. we love that he had a safe place to play and socialize.

Extremely friendly and thorough. I love the report cards, webcams, various exciting things the dogs get to do each week with a little donation to the foundation, and the daycare plans they offer. Great experience so far!

Customer service is excellent. Staff members seem genuinely dedicated to what they do — caring for our best furry friends. It’s a real comfort knowing that McNorman has found a place where every day is the best day ever 🙂

Great care and activities! Always greeted with a familiar face and the comfort knowing our dog will be well taken care of.

What most appeals to me is the built in structure of South Waterfront Dogtopia. My dog, Jack, was kicked out of three dog daycares prior to starting at Dogtopia when he was 12 months old. This wasn’t because he was mean or aggressive toward people or other dogs. Actually, Jack, by nature is a very social, extroverted dog that loves people and dogs alike. But as a puppy he had little contact with other dogs so he never learned how to pick up on dog social cues. He plays on the rough side and ignores the signals from other dogs with other play styles. This combined with his poor self control made getting a good daycare fit challenging. Dogtopia staff picked this up on Jack’s initial entry assessment but unlike the other dog daycares I tried, they “had a plan” on how the help Jack overcome his immaturity!!! I think what has helped Jack gain control the most was putting him on their puppy schedule where he is put in a crate for 10 minutes every hour. Also the two hour nap time where all the dogs are put in crates to have down time. A big advantage of Dogtopia is all the dog handlers have to go through the same training program, which from what I have seen on the webcam, translates to a calm relaxed approach to the dogs. This is exactly the environment I want for Jack.

Everyone LOVES the dogs and Nova is treated like a princess while there. Absolutely love Dogtopia South Waterfront! 💗