All pass sales are final.  We do not issue refunds or partial refunds for any pass sales to our Dogtopia location, no matter how soon after the purchase the request is made. This policy applies to all our pass sales, including any special promotional offers we might make throughout the year.

When purchasing passes, please consider our refund policy carefully in your decision.

If you have any questions, please ask our front desk or any of our managers. We would be happy to answer all your questions.