Royal Windsor Reviews
2463 Royal Windsor Drive Unit 2, Mississauga, Ontario L5J 1K9
I was extremely pleased with the premises and the care taken with my dog. I loved the fact that we had access to the webcams and could check in periodically.
However, I was really disappointed with the registration process for the initial Meet & Greet! It was very disorganized!
– rec’d email from Cadalina requesting contact info, Tuco’s vaccination confirmation, vet clinic, etc. on Sat. Jun 17.
– Meet & Greet scheduled for Tues. Jun 20.
– emailed requested info same day.
– no acknowledgement rec’d.
– left vmail on Mon. Jun 19 requesting confirmation of above (no response).
– called again& spoke with Olivia & she stated info rec’d but hadn’t been entered & she would do it.
– I showed up on Tues Jun 20th & Britney did not have us in the system & no Meet & Greet was scheduled!
– Britney & Courtney were amazing and apologized for the inconvenience.
– I believe staff needs to be properly trained on policies & procedures utilizing best practices!
Thank you.
[FIRST NAME REMOVED]
There is supervision in the room with the dogs at all times. All dogs must be vaccinated in order to be admitted and their temperment is tested before they are allowed into the playroom. Very different than a leash free park.
I don’t have enough experience to comment
When we enter they great us by my puppy’s name. My puppy is happy to go to doggy daycare and is happy when I pick her up. I can watch her on the web cam whenever I want.
From my initial phone call, to my first visit and throughout our first day, every experience was very professional and positive. I have already recommended it to my coworkers as we are located directly across the street from you. My employee Rob Boynton is bringing his dog there on Monday! Lulu had a great experience on her first day and I will be bringing her back, at least once a week.
Great to have met you and looking forward to more play days for Lulu!
[NAME REMOVED]
Friendly staff, pups have a great time each and every visit!
Caring staff, stimulation for my dog, different events. My dog is much more content and relaxed since starting – one very happy pup. Thank you!
Great facility and very helpful and friendly staff!
Close to my home; assessment of temperment and ‘fit’ of every dog that is new (and I know you turn some away!); the eyes on / trainer in the space monitoring with each group of dogs.
QUICK DROP OFF AND PICK UP. KIDS ENJOYED THE WEBCAMS
Dogtopia of Royal Windsor
Dogtopia is the leading destination for dog daycare, boarding and spa services. Our mission is to make sure your four-legged family members are kept safe and have a fun time when they are at our modern, open-play facility.
