San Marcos Reviews

I’m not sure how to combat this but my dog stinks when he comes home, it makes me not want to pet or cuddle with him throughout the week. I love the rest of the service and I think it’s just the nature of the beast, but if you could solve that it would be awesome.

Laney helped us out get our dog Cookie in Dogtopia with ease! Thank you so much!

All the staff are very friendly and accommodating. The facility is nice and clean, my dog has a great time when he’s there.

Pricing is great. Love the cameras. Only issues is that cameras sometimes have really bad quality and freeze a lot.

The staff was welcoming and friendly. Though the receptionist didn’t know some answers, she was quick to seek them out.
Unfortunately, the facility had an overwhelming smell of ammonia. It didn’t dissipate, even after returning 4 hours later.

I am extremely happy with the daycare services provided for my dog, Junie. The staff is exceptionally friendly and approachable, making every visit a pleasant experience. It’s clear that they genuinely care about the dogs in their care, and I can see how much they love and appreciate Junie. Their attention to detail and the nurturing environment they create truly sets them apart. I would definitely recommend this daycare to other dog owners!

All of them

If the surveys are not going to be anonymous, and management would like to discuss my answers, it would be appreciated if it was done in private via telephone or e-mail. It made me very uncomfortable to have a staff member initiate a conversation regarding a previous survey in the lobby, especially in front of other staff members, one of which I had discussed in my survey. I admire Dogtopia’s commitment to improvement. My dog has a great time there every week.

I like there an “out door space” unlike other places I’ve been
Everyone is very friendly

More training for your dog care givers in meeting incoming dogs and their owners