Sandy Springs Reviews

Friendly staff that cares about my dog. She is super happy and tired when she comes home.

Friendly service and dog always excited to go!

Friendly, trusted staff that keep me well informed of my dog’s care throughout the day.

The staff are fabulous but the communication, as previously shared, could well be improved. For the 3rd time, if I recall correctly, when we’ve dropped off Archie for SPA, bath, groom, nails, we were assured, upon receving call to pick up that his nails have been cut. Again, we picked up from SPA this past Monday, Dec 21, and when they called me, I asked, “Can you please confirm that his nails have been cut?” “Yes” was what I was told. When my son went to pick up Archie he was advised that NO his nails had not been cut and that they would apply a discount accordingly.

I would merely suggest if full SPA services are not available to all dogs, as I have referred many people to Dogtogia :), and NO ONE has had a problem, they communicate that up front so we can go to a service provider that is full service.

Again, let me emphasize, that I love and have highly recommended Dogtopia, I just don’t want other customers to be disappointed. Thanks, B

The staff is kind, friendly and cares about the well- being of my dog.

Friendly service and our dog comes home happy and tired

Pricing is good, app is easy to use

The follow up process when having concerns. I feel I’ve been bounced around a lot when I have questions, and I have to be proactive to getting answers for solutions. Also, there have been several times where I’ve paused for travel, business, holidays and have still been charged, and have to follow up multiple times for refunds.

Reservations for day care are not required…I can simply drop Charlotte off on the day/time convenient for me.

You appear to care about my Toto