If you are a proven self-starter and team player motivated by the opportunity to learn and grow with our team – we would like to meet you.

Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to assist in our sales and operations efforts. We are searching for a Pet Care Coordinator to join our team. The Pet Care Coordinator is a full time position, impacting day to day operations and future business growth. In this role, a successful candidate will interact with team members, pets and pet parents to support all aspects of business operations.

Responsibilities:

· Understand and live by our Dogtopia-isms.

· Demonstrate a working knowledge of the Dogtopia daycare and boarding model.

· Consistently demonstrate the ability to successfully interact with pets, and pet parents, by using active listening skills and a solutions-oriented mind set to deliver an exceptional customer experience.

· Consistently communicate and work together with the team to deliver exceptional results.

· Create, manage and distribute accurate reports to General Manager, and team leads, to support business goals and service levels.

· Develop a strong working knowledge of Dogtopia’s full portfolio of services and effectively communicate them to pet parents.

· Support both General Manager and Pet Parent Relationship Manager as need to support current and future pet parents.

Qualifications:

· Minimum of 2 years in customer facing role

· Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use

· Demonstrated ability to support, collaborate and work with a team in a fast paced, ever changing environment

· Demonstrated ability to communicate with team members and customers in a manner that is clear, logical and respectful

· Proven self starter with excellent organizational skills, the ability to multitask and deliver results

· Demonstrated ability to manipulate data, create and deliver accurate reporting, using MS Excel

· Ability to work some weekends as needed

The Rules by which we, as DOGTOPIANS live by:

We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like it’s the Most Exciting Day Ever!

Job Type: Full-time

Pay: $43,000.00 per year

Benefits:

  • Employee discount
  • Paid time off
  • Professional development assistance

Schedule:

  • Monday to Friday
  • Weekend availability

Education:

  • Bachelor’s (Preferred)

Experience:

  • customer facing role: 2 years (Preferred)

Job Type: Full-time