Warwick Benefits

Frequently Asked Questions

• Why should I join Dogtopia’s weekly wellness plan?
  Similar to a child in daycare, it’s important to keep your furry child on a consistent routine of socialization, education and exercise. Our wellness programs allow you to enroll your pup in daycare every week and receive the best price! And you’ll have peace of mind knowing they are in a safe and comfortable environment developing positive behavior they can show off at home.
• Do you require a contract?
  It’s an open-ended agreement. You may cancel or change your enrollment with a two-week notice.
• How often am I billed?
  Billing is small, easy, weekly payments. You will get billed once a week on Sunday.
• What if I miss a week or a day?
  We understand that issues arise that may require an absence. There are four “pause weeks” available to each dog during the year. Your enrollment will pause for up to a total of four weeks with no payment during that time. Unused daycare days do not rollover to the following billing cycle.
• Does my plan offer any discounts on other services?
  Enrollment provides you with the absolute best price on our daycare and boarding services. There are no other discounts on our services. By enrolling, you are getting a savings off of our daily daycare rate. In addition, you will recieve a credit to use in our spa based on your plan.
• How does boarding work with enrollment?
  Dogs on the enrollment program are given priority for boarding reservations. Your weekly enrollment may be applied toward your overnight stay’s invoice. If you’re staying longer than you’re enrolled, we will honor your daycare rate so it’s simply your enrolled rate plus the overnight fee for the additional days of boarding. If you’re not enrolled and looking to board, you will be charged the standard rate.
• Is my dog required to attend daycare the same days each week?
  Although that is best for your dog(s) and is highly recommended, it is not required at this time.
• Can I change my plan?
  Yes, we ask for a two-week notice to modify or cancel your plan.
• Can I purchase more days without changing my plan?
  Yes. Additional daycare days may be purchased without changing your plan and we will honor the daycare rate from your specific plan.
• Can both of my dogs use one plan?
  We allow one dog per wellness plan. If you have two dogs, you’ll need to purchase two plans (2nd dog gets 10% off).
• Will I get a receipt?
  Yes, you’ll receive an email each week notifying you of the charge to your credit card.
• Can I pause my plan?
  Yes. You have the ability to pause your plan for a total of four weeks per year at no charge. All pauses require a one-week minimum. Please email us at [email protected] to pause your plan or let us know during your next daycare drop off.
• How do I cancel?
  We ask for a two-week cancellation notice to change or cancel your plan.
• Can my enrollment plan be used at another Dogtopia?
  Not at this time.